Friday, March 29, 2024

Customer Support Is A Deal Breaker

Whatever else you look for in a web hosting provider, you should always be on the lookout for good customer support. All web hosts will say they provide it, just as all heavyweight boxers will say they are going to win their next fight by a knockout. Just because someone is saying something, it doesn’t […]

Uptime – Do You Get What You Pay For?

Web hosting is a subject that divides opinion more fiercely than you might think. When people are arguing about what is most important in a web host, you can prepare for some strongly differing opinions. While there will be many who prefer that the web host has good tech support, and others will prize webspace […]

Unlimited Webspace – As Good As It Sounds?

When setting up your website, you are likely to have some grand ambitions as to how it will look. You will want to bring in as many viewers as possible and expand as time goes on. This is what any webmaster wants to do – or at least, the vast majority do. This is the […]

Colocation – What Is It And How Can It Help You?

Smaller businesses will always be somewhat at the mercy of the larger companies who can pay for their own servers and the IT experts who can make sure that they keep running. It is pointless to look to compete with these companies, but you can follow some of the steps they take and keep yourself […]

The “Trouble Ticket” System: Just The Ticket Or Asking For Trouble?

There are many web hosting companies that nowadays subscribe to the idea of a “trouble ticket” system for resolving customer issues. The idea of the system is simple – a customer who is having problems with their web hosting fills in a ticket on the error page that is showing, or on the web host’s […]

Hello, This Is Technical Support, How Can I Help You?

Customer service has become a real buzzword in the recent past, with companies the world over queueing up to offer it. However, as anyone who has experienced a battle with a customer support department will know, offering it is one thing, delivery is often another entirely. This is sadly often true of the technical support […]

Avoid Web Hosting Nightmares By Shopping Around

When you are running your own website for the first time, it is something of a rite of passage and what you want more than anything is for things to go smoothly. However, the old problem exists that those who are in something for the first time will find themselves facing a confusing situation, which […]

Save The Planet While Running Your Site

There is evidence to suggest that, with the energy demand placed by web hosting and the increasing popularity of running your own website, the web hosting industry could be one of the larger polluters in the world within a decade. That, at least, is the claim being made by some of the newer web hosting […]

Web Stats With Your Hosting Service

If you are paying for web hosting, then it makes sense that you should expect to see some return on that money in the form of a service that enables you to make the most of your site. Simply put, the least you will require is a viable stat counting service, and most of the […]

Website Monitoring Services – A Worthwhile Investment?

Having paid for web hosting, you will naturally want to make sure that you are getting what you paid for. If your hosting service is not giving you the amount of working time that you expect from it, you are entitled to know why, and to find this out as soon as it happens. You […]